Customer Service
Find everything you need to know about your Alliant Energy account, including starting or stopping service, payment options, meter reading, assistance programs and more.
Everyone uses energy in different ways - and pays their bills in different ways. Make bill paying easier with one of our convenient options.
Learn how to get your payment to us safely, make a payment arrangement, avoid disconnection or understand all those abbreviations and acronyms.
Help us ensure an accurate bill by keeping your energy meters accessible, and learn how to read your own meter.
Learn about energy assistance programs available, including the Hometown Energy Fund, LIHEAP, weatherization and gift certificates.
Find out how Alliant Energy keeps your energy flowing safely and reliably - and how you can help.
Street Light Repair Request form
Use our online street light repair form to report a street light that is out, blinking, damaged or needs other repairs.
Want outdoor lighting to ensure the security and safety of your property but concerned about installation, maintenance and cost?
Find out how to reach our Customer Service Center via phone or manage your account with our convenient online self-service options.
Report your electric outage, review the outage status, have an order issued to repair a street light and access our Storm and Outage Center.
Get answers to common questions about your Alliant Energy electric and natural gas service.
Read our monthly newsletter for residential customers to find energy tips, safety reminders, special promotions and more.
Moving or building a new home? Use our convenient online forms to initiate service changes - and let us help you change all your other home services too.
DidYouKnow?
Can't pay your bill in full? Avoid service disconnection by setting up a payment arrangement.
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Pay online or pay by phone with a FREE one-time transfer from your bank account with our instant payment options.
